1. Introduction

Welcome to Explorer Softhought ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website explorersofthought.sbs (the "Site"), including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. By accessing the Site and providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use the Site, and information from third-party sources.

2.1 Information You Provide to Us

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our Site
• Subscribe to our newsletter
• Contact us through our contact form
• Leave reviews or comments
• Submit inquiries or feedback

The personal information we collect may include:

• Name
• Email address
• Phone number
• Content of your messages to us
• Any other information you choose to provide

2.2 Information We Collect Automatically

When you visit our Site, we may automatically collect certain information about your device and usage of the Site, including:

• IP address
• Browser type
• Operating system
• Access times
• Pages viewed
• Referring website addresses
• Other browsing information

We may use cookies, web beacons, tracking pixels, and other tracking technologies to collect this information. See our Cookie Policy section for more details.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Site and services
• Respond to your comments, questions, and requests
• Send you technical notices, updates, security alerts, and administrative messages
• Communicate with you about products, services, offers, promotions, and events, and provide news and information we think will be of interest to you
• Monitor and analyze trends, usage, and activities in connection with our Site
• Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect our rights and property
• Personalize and improve your experience on our Site
• Comply with legal obligations

4. Cookie Policy

Our Site uses cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

4.1 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the Site to function properly and cannot be switched off in our systems.
• Performance/Analytical Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site.
• Functional Cookies: These cookies enable the Site to provide enhanced functionality and personalization.
• Targeting Cookies: These cookies may be set through our Site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

4.2 Your Cookie Choices

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. You can learn more about managing cookies in your browser at www.allaboutcookies.org.

5. Sharing Your Information

We may share information about you in the following circumstances:

5.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as email delivery services, hosting providers, and analytics services.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5.4 With Your Consent

We may share your information with your consent or at your direction.

6. Data Security

We implement appropriate technical and organizational measures to maintain the security of your personal information. However, please also understand that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as needed to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access the personal information we hold about you
• The right to request correction or deletion of your personal information
• The right to restrict or object to our processing of your personal information
• The right to data portability
• The right to withdraw consent at any time where we rely on consent to process your personal information

To exercise these rights, please contact us using the contact information provided below.

9. Children's Privacy

Our Site is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

10. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites or services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any information to them.

11. Analytics and Advertising

We may use third-party service providers to monitor and analyze the use of our Site, and to display advertisements.

11.1 Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC ("Google"). Google Analytics uses cookies to help us analyze how users use our Site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Site, compiling reports on website activity, and providing other services relating to website activity and internet usage.

You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout.

11.2 Facebook Pixel

We use Facebook Pixel, an analytics tool provided by Facebook, Inc. ("Facebook"). This tool allows us to measure the effectiveness of our advertising campaigns and understand how users interact with our Site. Facebook Pixel may collect information such as your IP address, browser information, page views, and other browsing information.

To learn more about Facebook Pixel and how to control the use of cookies on Facebook, please visit Facebook's Privacy Policy at https://www.facebook.com/policy.php.

12. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data to the UK and process it there.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By phone: +44 825 018 5843
• By mail: 8 Clark Knoll Evieside LE3 0BF, United Kingdom